Wagamama in the soup for ‘exploiting tracing data’ | News

The restaurant chain Wagamama has been reported to the Information Commissioner’s Office (ICO) for allegedly using contact details provided for track and trace to send surveys to customers.

The firm — which made headlines in July after the chancellor, Rishi Sunak, served customers at one of its branches without a mask to promote the Eat Out to Help Out scheme — also shared with a third party details about guests’ visits.

Wagamama said it took “security and privacy very seriously” and would “always protect guest data”.

It added that it used feedback from its “loyal customers” to ensure that its restaurants were safe, which is its “No 1 priority”.

Customers are currently asked to scan a QR barcode on the menu using their mobile phone

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